FAQ

25 October 2017 Do you combine shipping with multiple items?

Yes, of course! You can order any goods in any quantity!

12 June 2017 When purchasing with paypal do I need to transfer money into paypal or will signing up my card do?

After confirmation of the order we check the availability of ordered item. After that we will send You an invoice or PayPal address for payment and you should pay on PayPal.

25 October 2017 Hi, the price it is on US dollar or Canadian dollar?

All prices are in U.S. Dollars

1 May 2017 Tell us about the conditions of delivery, thanks!

After the order, within 2–3 days we ship the parcel. Shipping is done by EMS Express service (www.emspost.ru). It is a reliable and fast way of delivery. On the day of dispatch we provide a track-number to track your parcel.

Delivery time depends on the country. For example, in the U.S. shipping takes an average of 10–12 days.

You also need to know that we provide quality packaging of your parcel.

10 September 2017 Why is it so expensive is the shipping of the helmet?

For example, let’s calculate the cost of delivery of a helmet to the United States.

The cost of delivery of one or more helmets to the USA costs $50. As you can see, the cost does not depend on the number of helmets in the parcel.

The average weight of a parcel with one helmet is more than 1.5 kg. Now let’s see the cost of shipping a parcel to the US weighing 1.6 kg on the website of the courier service EMS — emspost.ru/ru/calc.

The cost is 2510 rubles. Taking into account the dollar rate against the ruble on 10 September 2017 (56 rubles per 1 USD) that equals $45.

And, for example, if you ordered 3 helmets the weight of the package will be more than 4 kg. Then the shipping cost will be approximately $63. But you need to pay only $50.

5 January 2017 What are the guarantees that I’m purchasing an original product?

Certificate of authenticityFollowing your request we can provide a certificate of authenticity (except items with a [Restoration] and [Historical reconstruction] mark and items from a “souvenirs” section). We personally find most of our lots when carrying out digs in the Volgograd region (ex Stalingrad region). Authenticity of our lots from other regions and private collections is controlled by experts with many years’ experience. We care about our reputation, so it is disadvantageous for us to sell fake products.

7 April 2017 Where do you get your relics?

Most of our relics were found by our search parties while digging in Volgograd (prev. Stalingrad). Besides, we have friends in other cities of Russia, Belarus and Ukraine. That’s why relics can come from across the ex-USSR. Also many relics are handed over for sale by private collectors.

12 June 2017 Do you carry out digs? What do you do if you find remains of soldiers and their belongings?

Yes, our team often carries out digs in Stalingrad (now Volgograd). We have an official authorization for digging. If we find human remains, we hand them over to a special federal agency. This organization establishes the identity of the fallen and searches for their relatives. Remains are then reinterred at the memorial cemetery in Rossoshka village. If the fallen are found with belongings, they are handed over with their remains.

Relics found while digging can remain in a private collection, they can be handed over to a museum, to relatives of the fallen (if the identity is established) or they can be presented here, on this site.

14 October 2017 Why don’t you sell dog tags, bayonets, MG 34 machine gun’s repair parts, knife-bayonets etc.?

We always hand over dog tags to a special federal agency for decoding and establishing the identity. Selling ammunition, weapons and their parts is forbidden in our country.

Ask a question

Use this form to send a question to Stalingrad Front. We reply to every inquiry — usually within a day or two.

    or contact us on Whatsapp